# Accounts Receivable - Collections

**Company:** [Remote Raven](http://jobs.workable.com/companies/hhMk34dkVLDAmx6d9nAW1X.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/6b976a5a-1666-4a49-b5cf-86f2bd704820)

## Description

We are hiring a **process-driven A/R Collections Specialist** to manage the full delinquency lifecycle across a portfolio of accounts.

This role owns execution from **initial delinquency tracking → lien preparation → legal referral → payment posting**, ensuring every account is handled accurately, consistently, and within defined timelines.

This is not a reactive role. It requires **structured execution, daily follow-through, and strict documentation discipline**.

If you are someone who:

-   Tracks every account without gaps
-   Follows process without shortcuts
-   Communicates clearly and professionally
-   Works consistently under defined workflows

You will perform well in this role.

Core Responsibilities

Collection Reporting & Portfolio Management

-   Maintain accurate collection reports across assigned accounts
-   Execute full delinquency workflows within the system
-   Perform daily review of delinquency modules and close resolved accounts
-   Monitor active payment plans and ensure compliance
-   Maintain updated tracking logs with process milestones

Lien Processing

-   Prepare lien documentation based on thresholds and policy
-   Submit liens for recording within timelines
-   Release liens immediately upon full payment
-   Coordinate approvals with associations

Legal Referrals & Attorney Coordination

-   Prepare accounts for legal escalation
-   Coordinate with attorneys on account status and payments
-   Conduct monthly reconciliation of legal accounts

Payment Posting & Documentation

-   Post payments accurately in system
-   Code deposits and maintain complete documentation
-   Ensure audit-ready financial records

Communication & Correspondence

-   Respond to emails and voicemails within 24 business hours
-   Communicate with residents and internal teams on account status
-   Maintain clear, professional written communication

Payment Plan Management

-   Set up payment plans for qualified accounts
-   Monitor adherence and flag missed payments
-   Update records and tracking logs accordingly

Daily Workflow Expectations

-   Review and respond to all inbound communication
-   Audit delinquency system daily
-   Post and document payments
-   Prepare liens and legal referrals
-   Update tracking systems with precision

## Requirements

**Required**

-   Prior A/R or collections experience
-   Strong English communication (written and verbal)
-   Ability to work US time zone (night shift)
-   Highly organized and process-driven
-   Reliable internet and remote setup

**Preferred**

-   HOA / property management collections experience
-   Experience with VMS or similar systems
-   Exposure to lien processing and legal coordination
-   Payment plan management experience

## Benefits

**Engagement Type:** Full-Time

**Location:** Remote (US Time Zone Alignment Required)

**Rate:** Up to $6.00/hour

**Work Schedule Notice**

_Initial screening calls are conducted in the US Mountain Standard Time (MST) zone, with available windows between 3:00 AM and 1:00 PM MST. We sincerely appreciate the flexibility of our candidates across different time zones and will make every effort to schedule at a time that works for you. Your willingness to accommodate the time difference is genuinely valued._

**Data Privacy Notice**

_By applying, you consent to being contacted via the contact information provided in your application for recruitment purposes only._