# Customer Care Assistant

**Company:** [ScholarTrip](null/companies/ohyUyop2YDYMBUGe8ChE1E.md)
**Location:** Baton Rouge, United States
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](null/view/6c7d4614-4998-460c-81e3-084fb7524a8d)

## Description

ScholarTrip is hiring a Customer Care Assistant to support customers with travel-related questions and requests. This is a **remote position** open to candidates in Baton Rouge, LA. Full-time and part-time schedules are available. **Pay: $22–$27/hour.** No previous experience is required. Training is provided.

**Duties**  
• Respond to customer questions by phone and email.  
• Assist with travel and booking requests.  
• Provide clear information about travel services.  
• Help customers with itinerary changes.  
• Update customer records and case notes.  
• Escalate complex issues when needed.

**Qualifications**  
• High school diploma or equivalent.  
• Strong written and verbal communication.  
• Basic computer and typing skills.  
• Good organizational abilities.  
• Strong attention to detail.  
• Ability to work independently from home.

**Extra Skills (Optional)**  
• Previous customer service experience.  
• Familiarity with travel booking platforms.  
• Experience with CRM or support tools.

**Benefits**  
• Competitive pay of $22–$27/hour.  
• Full-time or part-time schedules.  
• Remote work opportunity.  
• Paid training and onboarding.  
• Paid time off for eligible employees.  
• Career development opportunities.

Join ScholarTrip and help travelers receive friendly and dependable support. We welcome motivated candidates who enjoy helping people and are ready to learn.