# Norwegian Speaking Customer Experience Representative -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/6ccdffae-c84f-4e63-be80-9acc244bf096)

## Description

Patrique Mercier Recruitment FR is an esteemed recruitment agency dedicated to connecting skilled professionals with outstanding career opportunities across Greece. We are thrilled to offer a position for a Norwegian Speaking Customer Experience Representative to join our enthusiastic team. In this crucial role, you will play a key part in ensuring our Norwegian-speaking customers receive the highest level of service and support, making their experience memorable and satisfying.

  

### Responsibilities

-   Serve as the main point of contact for Norwegian-speaking customers, providing assistance through phone, email, and chat channels.
-   Address customer inquiries, resolve issues effectively, and deliver detailed information about our products and services.
-   Keep precise records of customer interactions and feedback within our CRM system.
-   Collaborate with internal teams to streamline customer service processes and enhance the overall customer experience.
-   Stay updated on product knowledge and company policy to provide accurate and helpful information.
-   Participate in team meetings to share insights and suggest improvements for customer satisfaction.
-   Assist in mentoring new hires by sharing your customer service expertise and best practices.

## Requirements

-   Fluency in Norwegian and English, with strong communication skills in both spoken and written formats.
-   Previous experience in customer service is advantageous but not mandatory.
-   Strong analytical skills with a customer-centric approach to problem-solving.
-   Proficient in engaging effectively with customers from diverse backgrounds.
-   Familiarity with CRM software and customer support applications.
-   Excellent organizational skills and a keen eye for detail.
-   Collaborative mindset with a positive attitude and a commitment to delivering exceptional customer experiences.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...