# Assistant/Manager, International Business (F&B Franchise)

**Company:** [OUE Restaurants Pte Ltd](http://jobs.workable.com/companies/jWTrhYZNSu1zZL4fPqTRNh.md)
**Location:** Singapore, Singapore
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Business Development

[Apply for this job](http://jobs.workable.com/view/6cd83576-770f-420a-85b8-b6fe9ce16ebf)

## Description

**Franchise & Market Development**

-   Lead and coordinate new overseas market setups, including business incorporation, trademark and office setup/store build-outs.
-   Oversee the full project lifecycle: construction, procurement, pre-opening training, operational handover, and post-opening support.
-   Support the review and execution of market-specific legal requirements in collaboration with internal legal teams or external counsel.
-   Develop and maintain franchise manuals, including operational and food service SOPs, ensuring consistency and quality across markets.  
    

**Partner Relationship Management**

-   Act as the primary liaison between overseas partners and internal teams (Operations, Culinary, Marketing, Supply Chain, etc.).
-   Build strong, collaborative relationships with franchise/JV partners through clear communication and consistent support.
-   Address partner queries and provide ongoing support to help achieve operational excellence and commercial results.

-   Organise and oversee training programs for partner staff across all levels — pre-opening, opening, and ongoing.  
    

**Project Management & Execution**

-   Manage project timelines and track cross-functional deliverables across multiple concurrent market launches.

-   Coordinate effectively with key departments (Design, Construction, Procurement, etc.) to meet launch deadlines.

**Operational & Commercial Support**

-   Support the development of business plans, budgets, and launch timelines with new partners.

-   Monitor partner performance and suggest improvements to enhance operational standards and profitability.
-   Oversee procurement and logistics coordination, ensuring efficient cross-border supply chain flows.
-   Work closely with Finance to ensure timely partner payments and assist in reconciliation or follow-up where required.

**General & Strategic Support**

-   Conduct market research and assist in evaluating new business opportunities.
-   Support leadership with internal reporting and presentations following store launches.
-   Contribute to internal knowledge sharing by capturing lessons learned and refining workflows for future rollouts.
-   Assist with special projects and strategic initiatives as directed by General Manager

## Requirements

-   Bachelor’s degree in Business, Marketing, International Business, or a related field.
-   Minimum 3-6 years of experience in franchise operations, international business development, or a relevant field
-   Excellent written and oral skills in both English and Mandarin Chinese. Knowledge of foreign languages will be a plus
-   Strong interpersonal and relationship-building abilities
-   Strong project management skills and attention to detail
-   Ability to work independently and navigate cross-cultural environments
-   Willingness to travel when required

## Benefits

-   Annual Leave, Family Care Leave & Paid Medical Leave
-   Annual Wage Supplement
-   Performance Bonus & Annual Salary Increment
-   Group Medical, Hospitalisation & Dental Insurance
-   Long Service Award
-   Professional Growth & Development
-   Education Assistance
-   External Training Sponsorship
-   Staff Discounts
-   Staff Referral Scheme
-   Staff Meals Provided