# Senior Production Supervisor Shift A & B

**Company:** [Nextern](http://jobs.workable.com/companies/cGcMFfi6ExDnZW6nnw3JZU.md)
**Location:** Cartago, Costa Rica
**Workplace:** on site
**Employment type:** Full-time
**Department:** Costa Rica

[Apply for this job](http://jobs.workable.com/view/6d2c552c-0c97-4c1c-a76a-5363ccb75d14)

## Description

We are looking for a Senior Production **Supervisor for shift A & B** who will be responsible for supervising the team of production supervisors, ensuring alignment on standards, coordinating cross-shift resources, and driving key managerial processes such as production planning and hiring plans. This role does not directly oversee production lines, operators, or line-level KPIs — instead, it focuses on developing and guiding the supervisor team so they can deliver operational results, while handling broader planning and people-management responsibilities. The ideal candidate will have strong leadership skills to develop talent, build supervisory capability, and drive results through others.

**Role and responsibilitites**

-   Supervises and develops the team of production supervisors, communicating expectations, planning workload distribution, and evaluating their performance.
-   Builds and maintains the production plan at a shift level, coordinating with production supervisors on staffing needs, priorities, and scheduling across Shift A & B.
-   Leads the hiring plan for the operation, partnering with HR to anticipate headcount needs and support recruitment timelines.
-   Responsible for keeping the supervisory team highly trained and coached, ensuring proper development plans are in place for each supervisor.
-   Reviews production performance data and trends compiled by supervisors, ready to discuss reports and explain tendencies to plant leadership.
-   Creates and reviews systems and procedures by analyzing operating practices, record-keeping systems, and budgetary and personnel requirements.
-   Ensures supervisors maintain a clean and safe work environment, reinforcing compliance with established policies and procedures across shifts.
-   Maintains a healthy employment relationship at the supervisory level, ensuring compliance with human resources policies and adherence to company values and principles.
-   Solves personnel and interpersonal problems among supervisors by analyzing data, investigating root causes, identifying solutions, and recommending actions.
-   Fosters a spirit of cooperation among production supervisors and other departments to support smooth cross-shift handoffs.
-   Executes specific projects assigned in pursuit of continuous improvement.

## Requirements

-   Bachelor’s degree in Engineering (mechanical, electrical, materials, industrial engineering, or a science-related engineering discipline, etc.)
-   2 -5 years of supervisory experience in a manufacturing or highly regulated industry environment.
-   People-oriented and results-oriented.
-   High sense of urgency and leadership
-   Exceptional interpersonal relationships
-   B2 -C1 English level

## Benefits

Competitive compensation package.