# POS Installation & Activation Specialist

**Company:** [Ninja](http://jobs.workable.com/companies/axDFrJFhmZvZDe4fVD8UMS.md)
**Location:** Hafar Al Batin, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Food

[Apply for this job](http://jobs.workable.com/view/6d34cf54-44ee-49da-bdc0-06eef851700c)

## Description

We are looking for a **POS Installation & Activation Specialist** to join our Operations team and support the deployment and activation of POS devices across partner locations.

This role involves **on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA.**

### Key Responsibilities

• Visit partner locations to **install and activate POS devices**.  
• Configure devices and ensure **proper system setup and connectivity**.  
• Conduct **device testing and activation verification**.  
• Train partners and staff on **basic device usage and operations**.  
• Diagnose and resolve **technical issues on-site** (hardware, connectivity, software).  
• Replace or reconfigure devices when required.  
• Document installation activities and update activation workflows.  
• Coordinate with **Sales, Operations, and Technical teams** to resolve issues.  
• Ensure installations and issue resolution are completed **within SLA timelines**.

## Requirements

• +1 years of experience in **device installation, field technical support, or POS deployment**.

• Strong ability to **troubleshoot hardware and connectivity issues**.

• Good communication skills when dealing with partners and merchants.

• Ability to work in **field operations and travel between locations**.

• Valid driving license and willingness to travel.

• Ability to work under pressure and meet operational SLAs.