# Spa Host

**Company:** [UTG/The Stanford](https://jobs.workable.com/companies/188mmo5JJnSTqwigX2Up1c.md)
**Location:** Stanford, United States
**Workplace:** on site
**Employment type:** Part-time
**Department:** The Stanford

[Apply for this job](https://jobs.workable.com/view/6d4ff90c-3e47-488c-8e95-dada91fa8eae)

## Description

**Position Summary**

The Spa Host serves as the welcoming presence of Esther’s Wellhouse, ensuring guests feel comfortable, informed, and cared for from arrival through departure while maintaining a clean, organized, and well-prepared spa environment. This guest-facing role manages front desk operations, assists with scheduling, supports housekeeping and laundry needs, and helps service providers throughout the day.

**Key Responsibilities**

-   Welcome guests upon arrival, assist with check-in and intake forms, and orient them to the spa environment.
-   Answer phone calls, respond to inquiries, and provide accurate information about services and offerings.
-   Schedule, confirm, and manage guest appointments while maintaining an accurate daily schedule.
-   Process payments for services, retail, and gift cards while maintaining confidentiality and accurate records.
-   Manage the assigned cash drawer, balancing and reconciling it at the end of each shift.
-   Maintain a clean, organized, and welcoming front desk and guest areas.
-   Restock amenities and retail displays, support laundry needs, and assist with basic spa and treatment room readiness.
-   Communicate guest needs and schedule updates with service providers and notify management of any concerns.
-   Other duties as assigned.

## Requirements

-   Previous experience in spa services, hospitality, or front desk operations is preferred but not required.
-   Friendly, warm, and professional demeanor.
-   Strong customer service skills.
-   Ability to multitask in a calm spa environment.
-   Comfortable using scheduling systems and basic computer programs.
-   Ability to work independently and follow directions.

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.