# Dutch-Speaking Customer Experts for an Insurance Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique - Dutch

[Apply for this job](http://jobs.workable.com/view/6d5064c5-fec6-40c5-a0fc-649b2f583a19)

## Description

Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading insurance company in Greece. This role involves providing professional customer service to Dutch-speaking clients, assisting them with insurance-related inquiries, claims, and policy information to ensure excellent customer satisfaction.

  

### Key Responsibilities

-   Deliver professional and empathetic customer support to Dutch-speaking clients via phone, email, and chat regarding insurance products, claims, and policies.
-   Address customer questions and resolve issues efficiently, maintaining a high standard of service.
-   Document all customer interactions accurately in the CRM system.
-   Collaborate with internal teams to resolve complex customer cases and escalate as necessary.
-   Stay informed of insurance products, regulatory requirements, and company policies.
-   Provide feedback to help improve the customer service experience.

## Requirements

-   Fluency in Dutch (spoken and written) is mandatory; proficiency in English is an advantage.
-   Prior experience in customer service, preferably within the insurance or financial services industry.
-   Excellent communication and problem-solving abilities with a customer-focused mindset.
-   Ability to work effectively in a fast-paced, team-oriented environment.
-   Experience with CRM software and digital communication tools.
-   Willingness to relocate to and work in Greece.
-   Strong organizational skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...