# Dutch Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** T Bulgaria

[Apply for this job](http://jobs.workable.com/view/6e6c46f9-270c-4320-b9a0-d866a578113d)

## Description

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent to work in Bulgaria, with paid relocation support provided. This role involves delivering top-notch customer service to Dutch-speaking clients in a dynamic and rewarding environment.

  

### Responsibilities

-   Provide assistance to Dutch-speaking customers via phone, email, and chat related to products and services.
-   Resolve customer inquiries and complaints efficiently, ensuring customer satisfaction.
-   Maintain accurate documentation of customer interactions in the CRM system.
-   Collaborate with team members and other departments to enhance the overall customer experience.
-   Stay informed about company products, policies, and industry trends.

## Requirements

-   Fluency in Dutch (both written and spoken); proficiency in English is a plus.
-   Experience in customer service roles preferred.
-   Excellent communication and interpersonal skills.
-   Ability to handle difficult situations calmly and professionally.
-   Familiarity with CRM systems and basic office software.
-   Self-driven with the ability to work independently and as part of a team.
-   Willingness to relocate to Bulgaria, with relocation expenses covered.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  1500 Euro Signing Bonus
4.  Relocation Package
5.  Fully Paid Training
6.  Health Insurance
7.  And Much More...