# Patient Coordinator

**Company:** [Ontime Healthcare](null/companies/xvyjSxDqqrsEN71xvi5NiN.md)
**Location:** Dubai, United Arab Emirates
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](null/view/6e8ad20d-df28-4cb0-a4da-cc2a4e6ade6e)

## Description

### About the Client

A premium aesthetic and beauty clinic in Dubai offering a range of advanced aesthetic, skincare, and wellness treatments. The clinic is committed to providing personalized care, high-quality services, and an exceptional patient experience in a professional and welcoming environment.

### About the Role

We are looking for an experienced and professional **Patient Coordinator** to join our client’s aesthetic clinic in Dubai. The ideal candidate will have strong experience in patient coordination, excellent communication skills, and the ability to provide a seamless experience for patients throughout their journey with the clinic.

### Key Responsibilities

-   Manage the complete patient journey, from initial inquiries and appointment scheduling to treatment follow-ups.
-   Welcome patients and provide professional, attentive, and personalized assistance throughout their clinic experience.
-   Coordinate appointments and treatment schedules with doctors, nurses, therapists, and other clinic staff.
-   Handle patient inquiries through phone calls, WhatsApp, social media, and in-person communication.
-   Explain available treatments, packages, appointments, and clinic services clearly and professionally.
-   Maintain accurate patient information, appointment records, and follow-up schedules.
-   Build strong relationships with patients and support patient satisfaction, retention, and overall service quality.

## Requirements

### Qualifications & Requirements

-   **Female candidates below 40 years old preferred.**
-   Minimum **5 years of experience in clinic patient coordination or a similar patient-facing role**.
-   Fluency in **Arabic and English is required; Farsi is an advantage.**
-   Previous experience in an **aesthetic, dermatology, cosmetic, or premium healthcare clinic** is highly preferred.
-   Excellent communication, interpersonal, and patient-handling skills.
-   Professional appearance with a strong customer-service and patient-focused approach.
-   Strong organizational and multitasking skills in a fast-paced clinic environment.
-   UAE clinic experience is highly preferred.

## Benefits

Salary + Benefits