# Patient Care Coordinator

**Company:** [Professional Physical Therapy](http://jobs.workable.com/companies/fTjFJXjGR3joGsqJARFzgw.md)
**Location:** Billerica, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** PCC

[Apply for this job](http://jobs.workable.com/view/6f7b78ac-d358-4007-a94d-c792a8f296c2)

## Description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

**Compensation:** $17-$21 per hour, based on experience and qualifications

**Responsibilities:**

-   Greet and check in patients, ensuring accurate and complete patient information.
-   Collect copays and patient balances as needed.
-   Manage appointment scheduling.
-   Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
-   Collect and update patient information.
-   Assist with administrative tasks such data entry and maintaining patient records.

## Requirements

-   High school diploma or equivalent.
-   Prior experience in a customer service or administrative role, preferably in a healthcare setting.
-   Excellent interpersonal and communication skills.
-   Strong attention to detail and organizational skills.
-   Ability to multitask, prioritize tasks, and work in a fast-paced environment.
-   Proficient in computer skills and ability to learn new software systems.

## Benefits

-   Monthly performance bonus
-   Medical, dental, vision insurance
-   STD/LTD
-   Hospitalization insurance
-   Accident insurance
-   Life insurance
-   401k with employer match
-   Employee assistance program 
-   Employee discounts
-   Employee referral program
-   Paid time off (PTO)