# Danish-speaking Customer Service Agent in Sofia (relocation package included)

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Randers, Denmark
**Workplace:** on site
**Employment type:** Full-time
**Department:** Aga Loughran

[Apply for this job](http://jobs.workable.com/view/6f9d7cbd-a286-4dbf-8f37-11f25485fdf7)

## Description

### Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

### **Description and Requirements**

As a Customer Support Specialist for Smart Watch products, you will be part of a great team and will:

-   Help the users with any issues they might have via tickets or calls
-   Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
-   Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
-   Work with a passionate team of customer-friendly colleagues from an international background

## Requirements

-   Very good knowledge of Danish language (B2 or similar) for daily communication with customers
-   Good command of **English** (B1 or similar) for training and internal communication
-   Basic understanding of iOS and Android OS features
-   Demonstrating empathy
-   Desire to help customers as best as possible and willing to contribute to the team’s success  
-   Result-oriented with personal performance
-   Friendly and outgoing personality
-   Looking for a long-term employment

## Benefits

-   Flexible working hours options
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses

Does it sound like the perfect job for you? Apply now!