# (English C1) Customer Support Consultant, hospitality (Future Openings, remote)

**Company:** [SupportYourApp](http://jobs.workable.com/companies/gfgCN4Yu5oSEkNdG6ZZ7os.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Contract
**Department:** Future Openings

[Apply for this job](http://jobs.workable.com/view/6f9ec3d9-0dbc-4c18-9131-95766ce2cec7)

## Description

**Who we are?**

**SupportYourApp** is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Right now, we’re expanding our **talent bench** — a pool of skilled Sales Consultants who want to grow with us and be the first in line when new projects open.  
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

**What you will do:**

-   Deliver outstanding customer support via phone calls, chats, and emails;
-   Build strong and lasting customer relationships;
-   Keep up with evolving tools and technology;
-   Handle sensitive customer data with care and security;
-   Apply the latest and greatest customer happiness practices;
-   Maintain deep understanding of client solutions and meet KPI;
-   Communicate with developers and cross-functional specialists.

**What you need to succeed in this role:**

-   **Excellent English skills (C1 for both spoken and written);**
-   **At least 6-12 months of experience in a customer support role;**
-   Strong analytical thinking and research skills;
-   Experience in travel industry;
-   Positive, proactive and responsible attitude;
-   Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

**Will be a great plus:**

-   Experience in hospitality.

**Benefits:**

-   Flexible schedule;
-   Opportunity to cooperate fully **remotely;**
-   Inclusive international environment;
-   Compensation in USD;
-   Rewards for referring friends;
-   Balance between project workload and personal time, but also – internal health policy;
-   Responsive leadership interested in your development and long-lasting cooperation;
-   Greenhouse conditions for self-development;
-   A culture built on trust, with no time-tracking requirements.

\*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

[](http://www.supportyourapp.com/)You can learn more about the company and its culture by visiting our [official website](https://supportyourapp.com/) and social pages on [Facebook](https://www.facebook.com/supportyourapp/), [Instagram](https://www.instagram.com/supportyourapp?igsh=eDJycGdkbnVkMnBr), and [LinkedIn](https://www.linkedin.com/company/supportyourapp/posts/?feedView=all).

So if you're a proactive **Sales Consultant** who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? [Refer them](https://supportyourapp.com/referral/) and get rewarded!

_We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law._

_Your personal data will be processed as described in the SupportYourApp_ [_Candidate Privacy Notice_](https://supportyourapp.com/candidate-privacy-notice/)_._