# Field Service Technician

**Company:** [Classet](http://jobs.workable.com/companies/7kFd1P1qo7VHsXyg1fW116.md)
**Location:** Memphis, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Owl Services

[Apply for this job](http://jobs.workable.com/view/6fc27a95-e7aa-4dc7-baeb-2d19c0aa6d0d)

## Description

### **OWL Services is Hiring a Field Service Technician!**

**Location:** Memphis, TN (On-Site / Field-Based)  
**Schedule:** Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel  
**Pay Rate:** $23–$25/hour  
**Employment Type:** Full-Time (Hourly)

### **Overview**

OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment in the field. This role is ideal for a mechanically inclined, safety-focused professional who enjoys troubleshooting and working independently.

As a technician, you will be the front line of service, ensuring critical systems such as POS equipment, alarms, and security devices operate efficiently across client locations.

### **Responsibilities**

-   Troubleshoot, inspect, repair, and replace electro-mechanical equipment
-   Service devices such as cash registers, coin changers, alarms, and POS systems
-   Diagnose equipment issues and implement effective solutions
-   Complete service requests and maintenance repairs in a timely, professional manner
-   Review work orders, manuals, and technical drawings
-   Utilize testing devices, hand tools, and power tools
-   Follow all safety protocols and company procedures
-   Participate in a 24/7 on-call rotation
-   Travel 30–40% overnight, including support for installations and upgrades
-   Maintain accurate documentation using company systems and mobile devices

## Requirements

**Must Have**

-   Mechanical aptitude and troubleshooting skills
-   Ability to work independently and be a strong problem-solver
-   Strong attention to safety and adherence to safety protocols
-   Willingness to participate in a 24/7 on-call rotation
-   Ability to travel 30–40% overnight
-   Good driving record
-   Proficiency with computers and smartphones

**Nice to Have**

-   Experience with POS systems (Verifone, NCR)
-   Experience with alarm systems
-   Experience troubleshooting and repairing electro-mechanical equipment
-   Ability to complete service requests professionally and efficiently
-   Ability to read and interpret work orders, manuals, and technical drawings
-   Experience using testing devices and hand/power tools
-   Willingness to support installations and upgrades in other regions

## Benefits

-   Paid Time Off
-   401(k) Retirement Plan
-   Health Care
-   Dental Insurance
-   Vision Insurance
-   Overtime Pay
-   On-the-Job Training
-   Per Diems
-   Growth Opportunities