# Parts Advisor

**Company:** [Zhejiang Dingli Machinery Co.,ltd](http://jobs.workable.com/companies/cnJHCBvnTeps4XNgGL3EFY.md)
**Location:** West Bromwich, United Kingdom
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/70242db9-9d43-4e96-8c12-f4858c515f70)

## Description

**Responsibilities**

-   Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
-   Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
-   Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
-   Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.

## Requirements

-   Basic level in Microsoft Word and Excel.
-   Experienced in warehouse operations (preferred).
-   Possession of a forklift license is highly desirable.
-   Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
-   Demonstrates professional phone etiquette and effectively manages email inquiries.
-   Detail-oriented, diligent, positive, a strong team player, and highly reliable.