# Senior Fraud Analyst

**Company:** [Capitex](null/companies/fyTvohmgE6kgzHevx5YsFc.md)
**Location:** Kuwait City, Kuwait
**Workplace:** on site

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## Requirements

### **Job Title:** Senior Fraud Analyst

**Location:** Kuwait  
**Contract Type:** 12-Month Fixed-Term Contract

### **Role Overview**

We are seeking experienced **Senior Fraud Analysts** to join our team on a 12-month contract in Kuwait. The successful candidates will be responsible for fraud monitoring, alert review, investigation, and case management across banking products and digital channels.

This role plays a key part in identifying, investigating, and mitigating fraud risks while ensuring a strong balance between fraud prevention and customer experience.

### **Key Responsibilities**

-   Monitor fraud detection systems and review alerts across cards, digital banking, payments, and account activities.
-   Conduct detailed investigations into suspicious transactions and potential fraud cases.
-   Analyse customer behaviour, transactional data, and supporting evidence to determine fraud risk.
-   Take appropriate action including customer contact, account restriction, escalation, or case closure.
-   Document investigations thoroughly in line with internal policies and regulatory requirements.
-   Escalate complex or high-risk cases to management and relevant stakeholders where required.
-   Identify emerging fraud trends and provide feedback to rule writing and fraud strategy teams.
-   Support law enforcement requests and internal audit requirements where applicable.
-   Maintain service level agreements (SLAs) and productivity targets.

### **Required Skills & Experience**

-   Proven experience in fraud monitoring and investigation within a banking or financial services environment.
-   Strong understanding of fraud typologies including card fraud, account takeover, social engineering, and mule accounts.
-   Experience working with fraud detection and case management systems.
-   Strong analytical and decision-making skills.
-   Ability to handle sensitive situations and communicate effectively with customers when required.
-   Strong documentation and reporting skills.
-   Ability to work in a fast-paced environment and manage high alert volumes.

### **Preferred Qualifications**

-   Experience within Middle Eastern financial institutions is advantageous.
-   Knowledge of regulatory and compliance frameworks relevant to fraud risk.
-   Professional certifications in fraud or financial crime (e.g., ACFE, ICA) are desirable.
-   Bachelor’s degree in Finance, Business, Risk, or related discipline.

### **What We Offer**

-   Competitive contract package.
-   Opportunity to work within a dynamic banking fraud environment.
-   Exposure to a broad range of fraud risk scenarios and cross-functional collaboration.