# Polish Speaking Customer Service for Retail Industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/710912b6-1926-4363-8f08-9f4c47138380)

## Description

Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Polish Speaking Customer Service Representative in the Retail Industry. If you are passionate about customer service and thrive in a dynamic retail environment, this position offers the chance to work with a leading brand committed to excellence in customer satisfaction.

  

### Responsibilities

-   Provide outstanding customer service to Polish-speaking clients through various communication channels, including phone, email, and chat.
-   Assist customers with inquiries related to products, orders, and returns, ensuring a seamless shopping experience.
-   Resolve customer complaints and issues promptly and effectively while maintaining a polite and professional demeanor.
-   Maintain knowledge of the company’s product offerings, promotions, and policies to provide accurate information to customers.
-   Document and track customer interactions and feedback for quality assurance and improvement.
-   Work collaboratively with team members to improve processes and enhance customer satisfaction.
-   Contribute to a positive and supportive team environment.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Experience in customer service, particularly in the retail industry, is preferred.
-   Strong communication and interpersonal skills.
-   Ability to handle customer complaints and provide effective solutions.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   A collaborative spirit and a positive attitude towards team work.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks