# Client Relationship Officer | Fintech | Hong Kong

**Company:** [Zeal Group](http://jobs.workable.com/companies/dc5EH8GvqmpfxZUC46wv67.md)
**Location:** Central, Hong Kong
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Sales

[Apply for this job](http://jobs.workable.com/view/7151108a-42db-4f1a-bc33-c29aca3ed5e8)

## Description

**Responsibilities:**

-   Provide the priority services to VIP Customers by different channels in Premium Service Centre.
-   Be the dedicated site visit ambassador for agents and customers, ensuring a seamless and exceptional experience during their visits.
-   Coordinate with both internal teams and external providers on permits application, hotels accommodation booking, and transportation arrangements for customer.
-   Organize all relationship building customer activities/events with internal and external stakeholders.
-   Assist in providing quality services and financial solutions to customers and satisfy their needs.
-   Support all rounded center administrative and maintenance functions.

## Requirements

-   Degree holder in Business, Banking & Finance or related disciplines
-   Minimum 3 year of Client Relations, Administrative experience gained from Banking, Financial service industry is preferred
-   Self-motivated, independent and client-focused
-   Strong negotiation, communication, interpersonal and analytical skills
-   Fluency in written and spoken English and Chinese