# Evening Intake Coordinator

**Company:** [Grace Community Care and Homes Inc.](http://jobs.workable.com/companies/hPXaJQMsHEetynMMWR1tHx.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/7182fd71-e4de-46e9-920a-4698305a3b5e)

## Description

**Schedule:** Monday–Friday, 5:00 PM–9:00 PM (20 hours/week)  
**Location:** Remote or Hybrid

**Role Summary**

Grace Community Care & Homes is seeking a dependable and compassionate **Evening Intake Coordinator** to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.

**Responsibilities**

-   Answer evening calls, emails, and messages from prospective clients and support coordinators
-   Conduct Housing Supports and DDD intakes via phone or Zoom
-   Enter data into Therap, HMIS, or intake tracking systems
-   Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
-   Prepare intake documentation for Prior Authorization and Billing teams
-   Maintain confidentiality and ensure HIPAA compliance

**Qualifications**

-   Experience in healthcare, social services, or community-based programs preferred
-   Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus
-   Strong communication and documentation skills
-   Self-motivated, dependable, and able to work independently
-   Tech-friendly (Therap, Acuity, Google Workspace)
-   Prior experience in **Medicaid, DDD, or human services intake** strongly preferred
-   Detail-oriented with excellent written and verbal communication
-   Comfortable with data entry and client tracking systems (Therap, HMIS, Excel)
-   Able to maintain confidentiality and follow HIPAA guidelines
-   High school diploma or associate’s degree minimum

Job Type: Part-time