# Dutch Speaking Reservations Agent For Booking.com - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** TTG

[Apply for this job](http://jobs.workable.com/view/71b8c23b-54ae-4eaa-87f1-ee307984b1fc)

## Description

Mercier Consultancy Group is actively seeking a Dutch Speaking Reservations Agent to join their team supporting Booking.com’s operations in Greece. This role provides a fantastic opportunity to work in the travel and hospitality sector while utilizing your Dutch language skills to assist customers with their accommodation needs.

  

### Key Responsibilities

-   Assist Dutch-speaking customers with accommodation booking inquiries through phone, email, and chat.
-   Provide detailed information about properties, rates, and Booking.com's booking policies.
-   Process reservations, modifications, cancellations, and special requests accurately and efficiently.
-   Handle customer queries and resolve issues professionally to ensure high customer satisfaction.
-   Maintain precise records of customer interactions and transactions using Booking.com's reservation platform.
-   Collaborate closely with team members to meet service quality standards and customer satisfaction goals.

## Requirements

-   Fluency in Dutch (spoken and written) is required; proficiency in English is advantageous.
-   Experience in reservations, customer service, or the hospitality industry is preferred.
-   Excellent communication skills and a strong customer service orientation.
-   Familiarity with online booking systems and CRM software is a plus.
-   Ability to perform well under pressure with strong problem-solving skills.
-   Willingness to work in Greece; relocation assistance may be available.
-   Self-motivated and capable of working both independently and as part of a team.

## Benefits

1.  Competitive Monthly
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  Fully Paid Training
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...