# Croatian Speaking Agent for Hospitality Industry -Relocation to Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/7307226f-d8be-4129-9402-fef359b9566e)

## Description

Patrique Mercier Recruitment By Nellie is excited to offer a fantastic opportunity for a Croatian Speaking Agent to join the hospitality industry in Greece, with full relocation support. This role involves providing outstanding service to Croatian-speaking clients in the hospitality sector, helping to create excellent guest experiences.

  

### Responsibilities

-   Deliver high-quality customer support to Croatian-speaking guests and clients via multiple communication channels.
-   Assist with booking and reservation inquiries, including cancellations and amendments.
-   Handle customer complaints and resolve issues promptly to ensure customer satisfaction.
-   Maintain up-to-date knowledge of hospitality services and offerings to provide accurate information.
-   Accurately document customer interactions and update internal systems in a timely manner.
-   Work collaboratively with team members and other departments to deliver seamless customer experiences.
-   Participate in ongoing training to enhance skills and service quality.

## Requirements

-   Fluent in Croatian and English, with excellent verbal and written communication skills.
-   Prior experience in customer service or hospitality is preferred.
-   Strong interpersonal and problem-solving skills.
-   Ability to work under pressure and handle multiple tasks effectively.
-   Good computer literacy and familiarity with CRM or booking systems.
-   Highly organized and detail-oriented with a customer-centric mindset.
-   Willingness to relocate and adapt to life in Greece.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   And more...