# IT Infrastructure Engineer

**Company:** [Questronix Corporation](http://jobs.workable.com/companies/syCYHg6sjHPC6m6AfZ91Ku.md)
**Location:** Makati, Philippines
**Workplace:** hybrid

[Apply for this job](http://jobs.workable.com/view/74afe6ee-8abc-4315-a978-b91e144fd115)

## Description

**Job Description:**

• To support the successful deployment, maintenance, development, integration, and use of the infrastructure environment and its services  
• Provides input into and supports the execution of operations management, service management, environment management, security, and project management methodologies & processes, incident and change control processes, release management, testing, documentation development and maintenance, monitoring, data management, environment maintenance, solution enhancements, and solution development.  
• Identifies, understands, and plans for organizational and human impacts of systems, and ensures business requirements are properly documented and integrated with existing processes, services, solutions, and skill sets.  
• Develops, documents, and revises environment or solution operations procedures, tests, and quality standards and functions.  
• Creates and updates communications and incident management activities to streamline ticket resolution.  
• Assists or leads the troubleshooting and resolution of issues, such as application, data synchronization, system integration, and performance incidents.

## Requirements

**Qualifications:**

-   Strong analytical and planning skills
-   Good communication and presentation skills
-   Excellent problem-solving skills
-   Bachelor's degree in computer science or engineering
-   Ability to resolve technical problems and innovate more efficient use of IT resources.
-   Has basic knowledge or familiarity with IBM AS400
-   **Willing to work on a shifting schedule (24x7 support)**