# Quality Assurance Specialist

**Company:** [WeconnectU](http://jobs.workable.com/companies/ioWEUUt2iAv6gbNqikrikc.md)
**Location:** Somerset West, South Africa
**Workplace:** on site
**Employment type:** Full-time
**Department:** CMS

[Apply for this job](http://jobs.workable.com/view/74c2c821-8d38-4c5c-a2b6-ee1474968dd2)

## Description

We are seeking a **Quality Assurance Specialist** to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting **on-site in Somerset West, Cape Town**.

In this role, you’ll collaborate with product and development teams to test, refine, and improve our solutions while driving continuous quality improvements.

**OUTCOMES**

_What does success look like?_

The Quality Assurance Specialist ensures that all software products delivered to clients are reliable, user-friendly, and compliant with industry standards. Success will be measured by:

-   Delivering consistently high-quality releases with minimal defects in production.
-   Ensuring all testing processes are well-documented, repeatable, and aligned with product requirements.
-   Contributing to the continuous improvement of QA frameworks, automation, and testing efficiency.
-   Enabling faster delivery cycles without compromising quality by collaborating effectively with product managers, developers, and other stakeholders.

**CONTEXT**

_Where will the work be happening?_

This role operates within a **property management software company** focused on delivering innovative, cloud-based solutions to property managers and their clients.

-   The Quality Assurance Specialist will work as part of an **Agile Scrum team**, collaborating closely with developers, product owners, and other QA professionals.
-   The role requires **proactive engagement in sprint planning, testing, and release activities**, ensuring alignment with business objectives.
-   The environment values **automation, continuous integration, and continuous improvement** to enhance product quality and customer satisfaction.
-   The QA Specialist is expected to balance **tactical testing tasks** (manual and automated) with **strategic process improvements** that scale with the company’s growth.

**COMPETENCIES**

_What does the person need to bring to be successful?_

**Knowledge & Experience**

-   2–3 years of proven experience as a Quality Assurance Specialist or similar role, ideally in **cloud-based SaaS products**.

-   Experience with QA methodologies, tools, and processes, including both manual and automated testing.
-   Exposure to **automation frameworks** and test case reusability.
-   Knowledge of relevant regulatory standards and best practices in software quality.
-   Background in or exposure to the **property management industry** (advantageous).

**Skills & Attributes**

-   Strong analytical and problem-solving skills, with attention to detail.
-   Ability to document QA activities, create audit reports, and build training/operating manuals.
-   Excellent communication skills—able to discuss issues and solutions with both technical and non-technical stakeholders.
-   Adaptive and collaborative mindset; thrives in an **iterative, learning-oriented environment**.
-   Self-driven with a focus on **continuous improvement** in testing processes and tools.

**CUSTOMER**

_Who is this for?_

The Quality Assurance Specialist’s work directly impacts:

-   **End Users (Property Managers & Tenants):** Ensuring the software is intuitive, stable, and reliable, enabling property managers to operate efficiently and tenants to have a seamless experience.
-   **Internal Teams (Product & Development):** Providing confidence that features meet requirements and perform as intended, allowing teams to innovate and release faster.
-   **The Business:** Protecting brand reputation by preventing defects, reducing support overhead, and ensuring compliance with regulatory standards.
-   The ultimate customer expectation is **trust**—that the software will consistently deliver the promised value without disruption. The QA Specialist plays a critical role in safeguarding this trust.

## Requirements

_Ideal Profile Snapshot_

-   2–3 years’ experience as a Quality Assurance Specialist or similar role, ideally with cloud-based software.
-   Strong knowledge of QA methodologies, tools, and best practices.
-   Experience with test automation tools (advantageous).
-   Familiarity with the property management industry (advantageous).
-   Understanding of relevant regulatory and compliance standards.
-   Excellent analytical, documentation, and problem-solving skills.
-   Strong communication skills, both written and verbal.
-   High attention to detail and commitment to quality.
-   Relevant QA training or certifications preferred