# Dynatrace Platform Engineer

**Company:** [RHONDOS Inc](https://jobs.workable.com/companies/g8FJj8hu5htx1s44EsbGZE.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Professional Services

[Apply for this job](https://jobs.workable.com/view/754f620a-f979-462b-91f9-86cb84f6f7a9)

## Description

Rhondos Inc. is looking for a Dynatrace Platform Engineer to join our Professional Services Team. In this client- and stakeholder-facing role, you will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-premises environments including leading PowerConnect App implementation, configuration, and customization for SAP observability to help engineering and operations teams reduce mean time to resolution (MTTR), improve application performance, and build a mature observability practice. You'll work independently on well-defined engagements while collaborating with senior architects on more complex initiatives.

**Key Responsibilities**

-   Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments.

-   Customize and maintain PowerConnect's dashboard library, log processing, and metric extraction rules to reflect each customer's SAP landscape and business processes.

-   Onboard applications, infrastructure, and cloud workloads (AWS, Azure, or GCP; Kubernetes and Docker) for full-stack monitoring.

-   Design, build, and maintain custom dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language (DQL) and Grail.

-   Monitor application performance and availability; lead troubleshooting and root-cause analysis, leveraging Davis AI causal insights.

-   Configure Synthetic Monitoring, Real User Monitoring (RUM), APM, and Log Monitoring to close observability gaps.

-   Conduct health assessments and architecture reviews, and deliver clear, actionable best-practice recommendations.

-   Integrate Dynatrace with ITSM and collaboration tools such as ServiceNow, Jira and Slack.

-   Support OpenTelemetry and distributed-tracing initiatives across microservices architectures.

-   Partner with Product Development and Product Support teams and drive continuous improvement in system functionality and reliability.

-   Lead customer and internal enablement workshops, training sessions, and operations review meetings.

-   Maintain clear technical documentation, implementation guides, and runbooks.

-   Mentor junior consultants and contribute to internal observability standards and best practices.

## Requirements

**Required Qualifications**

-   Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

-   1-3 years of experience in Application Performance Management (APM), observability, or related IT infrastructure roles.

-   1+ years of hands-on experience implementing and administering Dynatrace (or comparable APM/observability tooling).

-   Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes).

-   Working knowledge of one or more programming/scripting languages (Java, .NET, Python, or JavaScript).

-   Solid understanding of distributed systems, microservices, and modern web application architectures.

-   Ability to translate technical findings into business impact for non-technical stakeholders.

**Preferred Qualifications**

-   Dynatrace Certified Associate or Dynatrace Certified Professional certification.

-   Prior consulting, client-facing, or project management experience.

-   Familiarity with OpenTelemetry, Grail/DQL, and Davis AI-driven anomaly detection.

-   Experience with SAP environments (S4HANA, ECC, BW, PI/PO, HANA) and PowerConnect or similar SAP-to-observability integration tools.

-   Experience with CI/CD tooling (Jenkins, GitHub Actions, GitLab CI/CD) and infrastructure-as-code (Terraform, Ansible).

-   Exposure to relational database technologies (Oracle, SQL Server, DB2).

-   ITIL Foundation certification.

## Benefits

We also offer:

-   Competitive base salary of 90000-120000 USD/year plus performance-based incentives.
-   Comprehensive health, dental, and vision benefits.
-   401(k).
-   Flexible remote work arrangements.
-   Paid Dynatrace certification training and professional development budget.
-   Paid time off and company holidays.