# French Speaking Customer Service Agent - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/75688972-7167-4fce-baef-9c97d0e2109b)

## Description

Mercier Consultancy MD is delighted to offer a French Speaking Customer Service Agent position with the opportunity to work in Greece, including paid relocation support. In this role, you will provide excellent customer service to French-speaking clients, ensuring their needs are met with professionalism and care.

  

### Responsibilities

-   Assist French-speaking customers through phone, email, and chat by addressing their inquiries and providing information about products and services.
-   Resolve customer complaints and issues promptly, aiming to maintain high customer satisfaction.
-   Document customer interactions accurately in the CRM system for efficient tracking and follow-up.
-   Collaborate with internal teams to escalate and resolve complex customer issues.
-   Stay updated on company products, services, and policies to provide accurate information to customers.
-   Contribute to continuous improvement processes within the customer service department.

## Requirements

-   Fluency in French (both written and spoken); proficiency in English is a plus.
-   Experience in customer service, ideally with remote work experience or in multinational environments.
-   Strong communication and interpersonal skills focusing on customer satisfaction.
-   Ability to handle challenging situations calmly and efficiently.
-   Proficiency in using CRM systems and standard office software.
-   Self-motivated and capable of working independently in a remote environment.
-   Willingness to relocate to Greece with paid relocation assistance provided.
-   Positive attitude with a strong dedication to delivering outstanding customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  2 Extra Salaries Per Year
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...