# Technical Project / Program Manager

**Company:** [Diversified Services Network, Inc.](http://jobs.workable.com/companies/dkdrpy1Um98xx7gHkUjJ68.md)
**Location:** Chicago, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/7699d567-e189-4ad5-9add-a5b07a75bf45)

## Description

Diversified Services Network, Inc. (DSN) is seeking a full-time **Technical Project / Program Manager** to join our team in **Peoria, IL, Chicago, IL, or Dallas, TX**! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

This position supports the Applications Engineering team within a large enterprise digital organization. The role will support a multi-year engineering program currently managing 50+ workstreams across multiple applications and departments. This resource will partner closely with a Senior Program Manager to support the Analytics & Data workstream. The ideal candidate is early-to-mid career in project/program management, has experience supporting software engineering teams, and is highly effective at communication, stakeholder alignment, and relationship building.

**JOB RESPONSIBILITIES**:

-   Ensure successful completion of projects, on-time, within budget, and error-free. 
-   Manage the planning and execution of project team members. 
-   Manage the project charter, communications, metrics, reporting, and the overall project plan and budget.
-   Support various project teams and obtain/provide a variety of information starting at concept stage and continuing through prototype, pilot, implementation and follow-up stages of various projects.
-   Develop and produce project management schedules.
-   Use professional project management tools and techniques to manage reporting, tracking charts, checklist, and project scheduling software and to delegate appropriately.
-   Manage change and take active leadership in timely decision making.
-   Manage schedules that reflect detailed information related to the changes, including effected components and functions, timelines for various stages of project completion, cost, etc.
-   Will work with the individual team members from multiple functional disciplines and customers to establish completion dates.
-   Monitor progress of projects, discusses problems with affected areas, assures appropriate personnel are informed of problem and steps are in place to meet schedules.
-   Depending on nature of problems, expected to recommend possible solutions and alternatives.

## Requirements

**EDUCATION & EXPERIENCE REQUIRED**:

-   4-year college or university degree **AND** 2-4 years of experience
-   **OR** Master’s degree in relevant field (i.e. Engineering, business, etc.) **AND** 2+ years of experience

**REQUIRED SKILLS**:

-   2+ years exp with Azure DevOps (formerly VSTS) and Confluence
-   2+ years’ experience in managing a project from inception/beginning. Must have someone who can lead the team to alignment.
-   2+ years of direct project management experience working with software engineering teams in Agile Software Development methodology, Business partners and product managers.
-   Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion – needs to have the ability to walk teams through the creation of project charters, including aligning team to determine the scope, ways of working etc.
-   Experience in large organizational change management
-   Experience in strategic thinking, alignment and direction.

**DESIRED SKILLS**:

-   Certified Scrum Master (CSM), PMP certification, SAFe certification, Change Management Certification, Six Sigma Black Belt Certification
-   Experience with Power BI
-   Advanced knowledge of Excel, MS PowerPoint, and MS Project
-   Some Scrum Master exp in addition to the required project management exp.
-   Experience having worked with large enterprise level organizations.
-   Experience with Ecommerce applications/projects.

**SOFT SKILLS REQUIRED**:

-   Excellent interpersonal skills are required in order to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions.
-   Should have strong project management skills, team leadership skills, excellent communication skills, ability to multitask effectively, strong analytical and organizational skills.
-   Strong communication and presentation skills.

## Benefits

**BENEFITS****:**

-   401(k)
-   Dental insurance
-   Vision Insurance
-   Disability insurance
-   Employee assistance program
-   Health insurance
-   Health savings account
-   Life insurance
-   Paid time off
-   Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! [https://www.dsnworldwide.com](https://www.dsnworldwide.com)