# Flemish Speaking Customer Agent For Eneco - Work Remote In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique - Dutch

[Apply for this job](http://jobs.workable.com/view/76f60cf4-fb8d-41ac-905c-18e85f905354)

## Description

Mercier Consultancy MD is currently hiring a Flemish Speaking Customer Agent to work remotely from Greece, providing support for Eneco, a leading energy company. This role is ideal for individuals fluent in Flemish who are committed to delivering excellent customer service in the energy sector. As a Customer Agent, you will assist Flemish-speaking customers by handling inquiries and resolving issues to ensure a positive customer experience.

  

### Key Responsibilities

-   Provide professional customer support in Flemish via phone, email, and chat from a remote location.
-   Assist customers with account management, billing questions, service requests, and other energy-related inquiries.
-   Effectively resolve customer complaints and issues to achieve high satisfaction levels.
-   Maintain accurate and up-to-date records of all customer interactions in CRM systems.
-   Collaborate with various internal teams to improve customer service processes.
-   Stay informed about Eneco’s products, services, and industry trends.

## Requirements

-   Fluency in Flemish (written and spoken) is required; proficiency in English is a plus.
-   Previous experience in customer service, preferably in the energy or utilities sector.
-   Excellent communication skills with a strong customer-oriented approach.
-   Able to work independently in a remote setting with self-discipline and motivation.
-   Proficient in using CRM software, digital communication platforms, and other relevant technology.
-   Reliable internet connection and a suitable remote workspace.
-   Strong problem-solving skills and ability to manage multiple tasks in a fast-paced environment.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...