# Contractor Required-Mon and Wed--On going commitment-Urgent requirement

**Company:** [Inspiroz](http://jobs.workable.com/companies/cfexL3TiKLN7Bu9kpex3jG.md)
**Location:** Asbury Park, United States
**Workplace:** on site
**Employment type:** Contract
**Department:** On-site Technicians

[Apply for this job](http://jobs.workable.com/view/774c40ac-9a16-46d4-8a52-3798f02e4c4e)

## Description

Jon Description:

Key responsibilities for this work order include the following: 

-   Ticket handling, Printer fixing, Chromebook fixing and inventory. 

Technical support and problem resolution 

-   Take the lead in resolving technical issues that require on-site support. 
-   Conduct thorough troubleshooting to identify the root cause of problems. 
-   Act as the liaison between on-site operations and the remote IT support team overseas.
-   Communicate technical issues and requirements to the remote team accurately and clearly. 
-   Provide detailed information and documentation to facilitate remote troubleshooting and support. 
-   Works closely with the remote service desk team to resolve technical issues. 

Customer support and service 

-   Communicates updates, challenges, and tasks to the client in a clear and timely manner. 
-   Listens actively to client concerns and addresses them appropriately. 
-   Ensures client satisfaction by following up on issue resolution and providing necessary support. 
-   Takes personal interest in the quality of work and meeting customer needs. 
-   Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.

## Requirements

\-Need to be on-site 2 days a week . Most likely Tuesday and Thursdays

\-Have your own transportation

\-Will require background check clearance post selection as it is a client pre-requisite