# Customer Service Representative

**Company:** [Angkas](http://jobs.workable.com/companies/2RavoVnPLSnzAig9i8UV2c.md)
**Location:** Makati City, Philippines
**Workplace:** on site
**Employment type:** Full-time
**Department:** Service Excellence

[Apply for this job](http://jobs.workable.com/view/7791ca3c-baee-42cd-81cf-fbc5e39af5ac)

## Description

-   Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
-   Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
-   Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
-   Provide personalized customer service by responding to the needs of the customers.
-   Participate in ongoing training and development programs.
-   Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
-   Adhere to company policies and procedures.

## Requirements

-   At least 6 moths to 1 year of customer service, support, or any client facing roles experience
-   Strong communication skills (oral and written) in Tagalog and English
-   Ability to converse in Bisaya is a plus
-   Amenable to working on a shifting schedule and working onsite

**REMINDERS: Please note that the screening process includes** **Typing Test (35 wpm) and Mock call Assessment****.** 

For all successful applicants, here's **what you can expect:**

-   Same day hiring, same day offer
-   Free pre-employment medical

## Benefits

Why join Angkas?

-   Freedom of work
-   Work life balance
-   Free meal and use of gym
-   Opportunities for promotion
-   Start-up environment
-   Multi-cultural and Agile work environment

Diversified use of technology