# Polish-Speaking Customer Expert for Automotive Company - Athens, Greece

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/77e10bdb-2848-409f-8d77-4e97f88472e9)

## Description

Mercier Consultancy is seeking a Polish-Speaking Customer Expert to join a reputable automotive company. In this role, you will be responsible for providing exceptional customer support to Polish-speaking clients, ensuring their inquiries and issues are addressed efficiently and effectively.

You will act as a key point of contact between the company and its customers, delivering high-quality service to enhance customer satisfaction and loyalty in the automotive sector.

### Responsibilities

-   Respond to customer inquiries and provide support in Polish via phone, email, or chat
-   Assist customers with automotive product information, services, and issue resolution
-   Manage and resolve customer complaints promptly and professionally
-   Collaborate with technical and operational teams to provide solutions
-   Maintain accurate records of customer interactions and transactions
-   Identify trends in customer feedback and suggest improvements
-   Participate in ongoing training and development to stay updated on product knowledge and customer service best practices

## Requirements

-   Fluency in Polish and English, both written and spoken
-   Experience in customer support or service, preferably in the automotive industry
-   Strong communication and interpersonal skills
-   Problem-solving ability and attention to detail
-   Customer-focused approach with a professional and friendly demeanor
-   Ability to multitask and work effectively in a team
-   Willingness to learn and adapt in a dynamic work environment

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Free Greek lessons
-   And More!