# Spanish Customer Service for Social Media Giant - Athens, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/77ff2189-660f-490f-92a2-1417c20c6b2e)

## Description

Mercier Consultancy is thrilled to offer a unique opportunity for a Spanish Speaking Customer Service Representative to join a leading Social Media Giant in Athens, Greece. This fully paid relocation role invites you to be part of a dynamic team providing exceptional support to Spanish-speaking users across the platform.

As a key member of the customer service team, you will assist users with account inquiries, content issues, and technical support, ensuring a seamless and positive social media experience. Your fluency in Spanish and strong communication skills will be essential in maintaining the platform's excellent service standards.

### Responsibilities

-   Provide high-quality customer service in Spanish
-   Assist users with account management, troubleshooting, and content-related inquiries
-   Resolve user issues promptly and professionally, adhering to company guidelines
-   Document interactions and solutions accurately in the customer support system
-   Collaborate with cross-functional teams to escalate and resolve complex problems
-   Stay informed about platform updates, policies, and best practices
-   Support a positive and inclusive user community through excellent communication

## Requirements

-   Fluency in Spanish and English, with excellent written and verbal communication skills
-   Strong customer service orientation with problem-solving abilities
-   Experience in customer service or technical support is preferred
-   Comfortable working in a fast-paced, technology-driven environment
-   Adaptability and eagerness to learn new systems and procedures
-   Willingness to relocate to Athens with the assistance of fully paid relocation benefits
-   Familiarity with social media platforms and digital communities is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...