# Consultant Engagement Coordinator - Egypt

**Company:** [C-Serv](https://jobs.workable.com/companies/1y4ScqFzivikXwRMBgxhit.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/783d6acd-4b99-4244-aed8-1a0f3c5cba54)

## Description

**Twelve IT consultants and growing. Three regions. One person who makes sure every one of them can do their best work.**

That’s this role.

Our consultants across Egypt, Saudi Arabia and APAC are delivering complex technology projects for global clients. They need someone in their corner: a day-to-day point of contact who removes blockers, spots problems early and makes them feel looked after. As their Consultant Engagement Coordinator, that’s you.

**What you’ll own**

-   **The consultant experience, end to end.** You manage and mentor a team of 12, with monthly 1:1s, feedback, development goals and early flags on retention risk.
-   **Onboarding.** You welcome every new joiner, get their access and paperwork sorted, and fix any misalignment in the first four weeks.
-   **Employer of Record relationship.** You work with our EOR on contracts, start dates, work permits, PTO and payroll queries, staying ahead of issues instead of chasing them.
-   **Visas and Ajeer sponsorship.** You keep consultants’ documents current and compliant.
-   **Renewals.** You track upcoming contract renewals, feed into pricing and cost modelling, and run each renewal from start to finish.
-   **Time and expenses.** You approve timesheets and expenses in Productive and manage client reimbursement invoicing.
-   **Delivery.** You work with client Professional Services Managers to make project kick-offs smooth and relationships strong, and you see every escalation through to resolution.
-   **The details that keep a team healthy.** That means vacation, sickness and absence, certifications, team activities and region-specific SOPs.

## Requirements

**What we need from you**

-   Experience managing and mentoring a dispersed team in the IT industry
-   A track record of running performance reviews and development plans
-   Hands-on experience working with EORs
-   Solid grounding in HR administration and documentation
-   Strong organisation, and the ability to juggle several priorities without dropping any
-   A problem-solver’s instinct: you resolve things quickly and own them until they’re closed
-   Fluent Arabic and English

## Benefits

**What you’ll get from us**

-   A role with real ownership, and a direct line to the Consultant Engagement Lead
-   Regular exposure to a global business operating in 50+ countries
-   A team that invests in your growth
-   Competitive Salary
-   Health Insurance