# Customer Service Representative (Travel Account, No Exp Required) - Cebu

**Company:** [Tasq Staffing Solutions, Inc.](https://jobs.workable.com/companies/eXNj54yqkNAFSHT6g9JTDs.md)
**Location:** Cebu City, Philippines
**Workplace:** on site
**Employment type:** Full-time
**Department:** Philippines - Volume

[Apply for this job](https://jobs.workable.com/view/788e1fe5-8360-4eb1-b502-2e2f0c0020ea)

## Description

We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

-   Respond promptly and professionally to customer inquiries via phone, email, and chat
-   Resolve customer issues and complaints with a focus on first-call resolution
-   Maintain accurate and comprehensive records of customer interactions
-   Collaborate with team members to improve customer service processes
-   Provide product and service information to assist customers with their needs
-   Proactively identify opportunities to enhance the customer experience
-   Meet or exceed individual and team performance targets

## Requirements

-   College Graduate with or without BPO experience OR 2nd year completed with at least 6 months of BPO experience
-   Must be conversant in both spoken and written English
-   Amenable to work fully on-site in Cebu City
-   Amenable to work on shifting schedule
-   Can start ASAP

## Benefits

-   Free HMO
-   Free Dependents
-   20% Night Differential
-   Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._