# IT Executive Singapore

**Company:** [Fuku](http://jobs.workable.com/companies/cVzy4Zi49yLx9EZznjyX2v.md)
**Location:** Singapore, Singapore
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/78afa9df-30e1-4045-95b3-0eb2b928f530)

## Description

Key Responsibilities:  
  
\- Provide first-level IT support for hardware, software, user accounts, network, printers, LarkSuite, Google Workspace, and application-related issues.  
\- Support a range of devices including Windows laptops/desktops, Apple MacBooks, iPhones, iPads, Android devices, and various office IT equipment.  
\- Perform basic network troubleshooting tasks such as LAN, Wi-Fi, VPN, DNS, DHCP, IP address verification, patching, and network printer support.  
\- Assist with employee onboarding and offboarding processes, including device preparation, account setup, access requests, account disablement, and asset collection.  
\- Maintain accurate records of IT assets, tracking device assignment, returns, repairs, warranty status, and replacements.  
\- Install approved software and help identify non-standard or unauthorized software installations.  
\- Support basic endpoint security controls, including monitoring antivirus status, OS patching, device encryption, and reviewing local admin rights.  
\- Escalate unresolved technical issues to the Senior IT Executive or the Regional IT Operations Lead as necessary.  
  
Requirements:  
  
\- Higher Nitec, Diploma, or Degree in Information Technology, Computer Studies, Information Systems, or a related discipline.  
\- Minimum of 1 to 3 years of experience in IT support, helpdesk, desktop support, or field support roles.  
\- Fresh graduates may be considered if they possess strong networking fundamentals, relevant technical skills, strong Chinese communication ability, and a positive service attitude.