# Site Reliability Engineer | Hybrid - Eton Centris, QC/Ayala, Makati

**Company:** [Tasq Staffing Solutions, Inc.](http://jobs.workable.com/companies/eXNj54yqkNAFSHT6g9JTDs.md)
**Location:** Makati City, Philippines
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Philippines - Corporate

[Apply for this job](http://jobs.workable.com/view/78b1d5dc-a1d0-40dc-bc65-65e7c3c2aadb)

## Description

**Required Qualifications, Skills, and Experience:**

-   At least 5 years of experience with in a similar role, with deep understanding of monitoring and application performance management
-   Bachelor's degree of any specialization
-   Knowledge of SLO platforms (e.g., Nobl9) and experience contributing to standards/governance artifacts.
-   Knowledge of proactive monitoring using Azure monitor services, telemetry, and synthetic transactions.
-   Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.Internal - General Use
-   Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes
-   Have AIOps vision and awareness
-   Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipeline:
-   Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)
-   Knowledge of Grafana, Prometheus, App Dynamics, ThousandEyes
-   Uses SLI/SLOs, postmortems, and CMDB and other context to reduce noise, drive self-healing, and measurably improve MTTR and KPIs.

**Key Responsibilities:**

-   You will design and define standards, patterns, and automations opportunities that elevate monitoring and reliability across platforms and applications, with a strong focus on Azure Monitor, ServiceNow ITOM Event Management, Grafana, and APM/Synthetics tooling
-   You’ll partner with product teams to implement SLO/SLI-driven operations, reduce alert noise, accelerate incident response, and embed self-healing where it matters most.
-   Engineer enterprise monitoring & event patterns by authoring and maintaining reference architectures, runbooks, and event management models (alert → event → incident) with actionable alerts and incidents routing.
-   Contribute to Monitoring and Observability & Event Management Strategy and tooling intake/governance checkpoints and coach product teamsInternal - General Use
-   Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipelines.

**Technologies and Tools:**

-   SRE Practices: Observability and Monitoring
-   **Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)**
-   Grafana/Prometheus for metrics visualization where applicable
-   ServiceNow ITOM Event Management
-   Azure Fundamentals, Azure Monitor
-   DevOps and Automation Tools
-   Grafana, Prometheus, App Dynamics, ThousandEyes
-   Application Performance Monitoring and Digital User Experience tools

**Additional Details:**

-   Work set-up: Hybrid 3x / RTO 2x per week
-   Work shift: Nightshift
-   Location: Eton Centris or Ayala, Makati