# Italian-Speaking Customer Experts for Consumer Electronics - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/794e47be-1428-492d-a2ac-fae74060d951)

## Description

Mercier Consultancy MD is seeking motivated Italian-Speaking Customer Experts to join our team in Greece, supporting a leading consumer electronics company. In this role, you will be responsible for providing excellent customer service and technical support to Italian-speaking customers, ensuring a positive experience with the company's range of electronics products.

  

### Key Responsibilities

-   Assist Italian-speaking customers via phone, email, and chat regarding product inquiries, technical support, and after-sales service.
-   Troubleshoot product issues, provide solutions, and guide customers in using products effectively.
-   Maintain accurate and detailed records of customer interactions within the CRM system.
-   Collaborate with product and technical teams to resolve complex customer problems efficiently.
-   Stay updated on latest product releases, features, and company policies to provide accurate information.
-   Contribute to improving customer service processes and customer satisfaction.

## Requirements

-   Fluency in Italian (spoken and written) is mandatory; proficiency in English is an advantage.
-   Experience in customer service or technical support, preferably within the consumer electronics sector.
-   Excellent communication skills and a customer-focused attitude.
-   Ability to work effectively in a dynamic environment and manage multiple tasks.
-   Familiarity with CRM platforms and digital customer support tools.
-   Willingness to relocate and work in Greece.
-   Strong problem-solving skills and passion for technology and electronics.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...