# Swedish Speaking Customer Support Specialist - Work In Sofia - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** T Bulgaria

[Apply for this job](http://jobs.workable.com/view/7a3bcad6-4649-4f84-80eb-8a4c08ad10a9)

## Description

Mercier Consultancy Group is seeking a Swedish Speaking Customer Support Specialist to join our team in Sofia, Bulgaria. This opportunity comes with paid relocation, offering a seamless transition for those eager to advance their careers in a dynamic and international environment. As a customer support specialist, you will provide high-quality assistance to Swedish-speaking clients, ensuring their inquiries and concerns are addressed promptly and effectively.

  

### Key Responsibilities

-   Deliver excellent customer support to Swedish-speaking clients via phone, email, and live chat.
-   Resolve customer issues and inquiries efficiently and professionally.
-   Maintain accurate and detailed records of customer interactions.
-   Collaborate with internal teams to escalate and resolve complex problems.
-   Stay informed about products, policies, and updates to better assist customers.
-   Participate in ongoing training to improve skills and service quality.

## Requirements

-   Fluency in Swedish (both written and spoken) is essential; proficiency in English is an advantage.
-   Previous experience in customer service or support roles is preferred.
-   Strong communication and interpersonal skills with a customer-oriented attitude.
-   Problem-solving skills and the ability to multitask effectively.
-   Familiarity with CRM software and basic computer skills.
-   Ability to work independently and as part of a team in a fast-paced environment.
-   Willingness to relocate to Sofia, Bulgaria with paid relocation support.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  1500 Euro Signing Bonus
5.  Fully Paid Training
6.  Health Insurance
7.  And Much More...