# French speaking customer service agent - work in Sofia, Bulgaria - paid relocati

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Alex Bulgaria

[Apply for this job](http://jobs.workable.com/view/7b00284f-117f-4d2b-8fd4-90eece964365)

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a French Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent chance for French-speaking professionals seeking to grow their career while experiencing life in a vibrant European city.

  

### Responsibilities

-   Provide high-quality customer service to French-speaking clients through phone, email, and chat channels.
-   Assist customers with product inquiries, orders, returns, and issue resolution.
-   Handle customer complaints professionally to ensure satisfaction and retention.
-   Accurately document customer interactions and maintain records using CRM software.
-   Collaborate with internal teams to escalate issues and improve overall customer experience.
-   Participate in training sessions to enhance product knowledge and customer service skills.

## Requirements

-   Fluency in French and English, both written and spoken.
-   Previous experience in customer service, preferably in a similar industry.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving skills with a customer-centric approach.
-   Proficiency in using CRM systems and Microsoft Office applications.
-   Detail-oriented and well-organized.
-   Willingness to relocate to Sofia, with relocation costs fully covered.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...