# Quality Officer / Senior Quality Officer - FTC

**Company:** [Norgine](null/companies/vkcmKyjHtj9RWZU8f3PEjv.md)
**Location:** Hengoed, United Kingdom
**Workplace:** on site
**Department:** Operations

[Apply for this job](null/view/7b33ccb4-453c-4fe3-8e7c-74888b3c68d8)

## Description

Want a 3D Career? Join Norgine.

At Norgine, our colleagues Dare to be different, Drive to achieve their goals and beyond, and Develop themselves and their communities. We call it a 3D Career and it offers a fully rounded experience with no limits. Bring your passion, curiosity and commitment to making a difference, and help us continue transforming healthcare for patients around the world.

Norgine: Transforming Healthcare, Backed by Over a Century of Expertise.

We are seeking a **Quality Officer / Senior Quality Officer** on a **Fixed Term Contract** basis. The level of appointment will depend on your skills, experience and demonstrated capability.

In this role, you will support the delivery of safe, effective and compliant products by maintaining high standards of quality assurance, regulatory compliance and continuous improvement across site operations. The Senior Quality Officer level includes additional responsibility for leading shift activities, coaching colleagues and providing technical quality expertise.

## Requirements

**Key Responsibilities**

**Quality Officer**

-   Perform quality assurance activities and review quality-related documentation.
-   Support the Quality Management System (QMS), ensuring procedures and records remain compliant.
-   Conduct quality investigations, testing reviews and compliance activities.
-   Analyse quality data and identify trends, risks and improvement opportunities.
-   Support internal and external audits and inspection readiness.
-   Ensure compliance with GMP, regulatory requirements and site procedures.
-   Contribute to continuous improvement, change management and quality initiatives.

**Additional Responsibilities for Senior Quality Officer**

-   Lead and coordinate shift-based quality activities.
-   Provide technical guidance, coaching and on-the-job training for QA colleagues.
-   Support audit management, supplier quality activities and regulatory inspections.
-   Review and approve quality documentation, validation records and compliance reports.
-   Drive quality performance through KPI monitoring, trend analysis and risk management.
-   Escalate quality and compliance issues appropriately and support resolution activities.

**Skills & Experience**

**Quality Officer**

-   Experience working within a Quality Assurance, Quality Control or regulated manufacturing environment.
-   Understanding of GMP, quality systems and compliance requirements.
-   Ability to analyse data, investigate issues and maintain accurate documentation.
-   Strong organisational, planning and communication skills.
-   A proactive approach to problem solving and continuous improvement.

**Senior Quality Officer**

In addition to the above:

-   Demonstrable experience working independently within a pharmaceutical or highly regulated environment.
-   Experience supporting audits, inspections and Quality Management Systems.
-   Experience coaching, supervising or providing technical guidance to colleagues.
-   Strong understanding of quality compliance, risk management, validation and regulatory expectations.
-   Degree in a scientific or engineering discipline, or equivalent relevant experience.

**What Makes You Successful**

-   Take accountability and consistently deliver high-quality outcomes.
-   Communicate effectively and build strong collaborative relationships.
-   Manage complexity and make sound decisions.
-   Challenge constructively and identify opportunities for improvement.
-   Act with integrity and build trust through your actions.

**Our Values**

**Drive:** We take ownership, focus on what matters most and deliver results.

**Dare:** We respectfully challenge, innovate and seek better ways of working.

**Develop:** We support one another, value different perspectives and help people realise their potential.

**Why join us?**

At Norgine, you'll be part of an inclusive environment where diverse perspectives are valued. You will have opportunities to develop your career while making a meaningful impact on patients' lives.

Bring your curiosity, creativity and drive. However you work best, you will find the support to succeed.

We are committed to building an inclusive workplace and welcome applications from all backgrounds.

Apply through our careers page or via LinkedIn.

This advert summarises the key responsibilities of the role and is not exhaustive. Norgine may adjust responsibilities to meet business and organisational needs.

## Benefits

Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information.

Sound good? Find out more about the career you’ll have with Norgine, then apply here.

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