# IT Support Specialist (Remote - Full-Time, Night Shift)

**Company:** [Remote VA](http://jobs.workable.com/companies/hAm4mKC46gqpuMBQgskcuR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/7b77a59f-8cc4-40c2-91c6-16ba16f74f3c)

## Description

RemoteVA PH is hiring a highly skilled IT Support Specialist to provide remote support and technical troubleshooting across various platforms, including Microsoft 365, Google Workspace, QuickBooks, and RMM tools. This role requires a solid understanding of cloud platforms, scripting, and IT ticketing systems. The ideal candidate is proactive, analytical, and thrives in a fast-paced virtual environment.

Key Responsibilities

\-Provide technical support for Microsoft 365 and Google Workspace tenants

\-Troubleshoot issues in QuickBooks Desktop and Online environments

\-Use NinjaRMM and ticketing tools (e.g., Gam Ninja) to monitor and resolve incidents

\-Create and maintain IT scripts for automation and task optimization

\-Respond to, track, and resolve IT support tickets within defined SLAs

\-Communicate effectively via Microsoft Teams and maintain high service standards

\-Document troubleshooting steps, resolutions, and common issues for the knowledge base

## Requirements

Qualifications

\-Minimum 2 years of IT support experience

\-Proficient in troubleshooting Microsoft and Google Workspace issues

\-Hands-on experience with RMM and ticketing systems

\-Basic to intermediate scripting knowledge (PowerShell, Bash, or others)

\-Familiarity with accounting software, especially QuickBooks

\-Strong communication and remote collaboration skills

\-Ability to work night shifts and manage tasks independently

Tools & Platforms You'll Be Working With

\-QuickBooks (Desktop/Online)

\-Microsoft 365 Admin Portal & Teams

\-Google Workspace Admin Console

\-NinjaRMM & Gam Ninja Ticketing Tool

\-Office Applications (Word, Excel, Outlook, etc.)

## Benefits

Salary: USD 700–750/month

Work Setup: Work from Home

Schedule: Full-Time | 9:00 AM – 5:00 PM EST (9:00 PM – 5:00 AM PH Time)  
  
📩 To Apply:

Send your CV and portfolio to: mondilla.jay03@gmail.com

Subject Line: IT Support Specialist - \[Your Full Name\]