# Senior/ Clinic Officer (Admiralty)

**Company:** [Quality Health Services](https://jobs.workable.com/companies/6EsrcZqQNmBf9eYucmNuZ2.md)
**Location:** Hong Kong, Hong Kong
**Workplace:** on site
**Employment type:** Full-time
**Department:** QHMS

[Apply for this job](https://jobs.workable.com/view/7c38e4aa-cf18-474b-b445-284e6c8a9603)

## Description

**Responsibilities**

Administration & Operation

-   Report to the Centre IC to maintain and upkeep the facilities according to demand and expectation
-   Deliver services to meet Company's service standards
-   Handle of patients' medical records and filing accordingly
-   Help the booking of medical appointment and registration of patients
-   Explain the dosage of medicine to the clients in need
-   Obtain approval as contract indicated
-   Manage patient expectation. Assist in handling complaints and improvement plan
-   Clinical
-   Carry out clinical duties such as blood-taking, ECG, physical check up formalities
-   Assist the doctors
-   Answer patient's inquiry on appointment booking, medical services or contract-related issues.
-   Assist the doctors -related issues.

Compliance

-   Ensure full compliance on any regulatory and legal requirements, e.g. occupational safety & health, clinical wastage disposal and operation etc.

Medical Contract Scheme

-   Follow the administrative procedures of the corporate medical schemes to provide medical service, treatment as agreed and ensure the accurate communication and alignment.

Others

-   Any related assignment as assigned by CIC

## Requirements

-   HKDSE / HKCEE or above
-   Good PC knowledge.
-   Minimum 1-2 year relevant experience in providing duties for medical clinics. (Candidates with more experience will be considered as Senior Clinic Officer)
-   Demonstrate effective communications skills, especially Chinese & English.
-   Teamplayer.
-   Previous experience in informal & formal HCA educational forum. Be able to work overtime as may be required.
-   Initiative to upgrade skill and knowledge to cope with daily operations.
-   Demonstrate ability to work indepently, especially in clinical skills.
-   Act in a professional manner in all clinical dealings with other staff in the centre & the public.