# Patient Experience Coordinator

**Company:** [Lattimore Physical Therapy](http://jobs.workable.com/companies/bQ5R1nncG5TKYQUbFaCE1H.md)
**Location:** Dansville, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/7d4c0943-e6bf-4374-ba52-69a398b52d7e)

## Description

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

**The Position**: The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

_**Essential Competencies**_

-   Excellent organizational skills with high attention to detail.
-   Excellent written and verbal communication skills.
-   Excellent social and emotional intelligence.

The primary duties of this position include, but are not limited to:

-   Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
-   Schedule and confirm patient appointments.
-   Answer telephones
-   Collect patient information and verify insurance coverage.
-   Scan documents
-   Routes faxes and electronical records.
-   Knowledge with HIPAA and privacy compliance laws.
-   No-fault and workers' compensation claim verification and follow ups
-   Complete medical records request

-   Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
-   Required to work a flexible schedule, days, evenings.

## Requirements

-   Medical Front Desk Receptionist: 1 year (Preferred)
-   Verification of Insurance: 1 year (Preferred)
-   Computer skills: 1 year (Preferred)

## Benefits

-   401(k) Matching
-   Dental Insurance
-   Health Insurance
-   Vision Insurance
-   Paid Time Off
-   Paid Sick Time
-   Paid Holidays
-   Life Insurance and AD&D
-   Long Term Disability
-   Clothing Allowance
-   Employee Assistance Program
-   Personal Training and Gym Discounts
-   Financial Wellness Programs
-   Hotel and Travel Discounts