# German Speaking Customer Support Jobs - Paid Relocation To Sofia

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Fien Bulgaria

[Apply for this job](http://jobs.workable.com/view/7db88e72-55a5-4704-8639-5600eb608627)

## Description

Mercier Consultancy is pleased to offer German Speaking Customer Support positions with paid relocation to Sofia. This is a fantastic opportunity for fluent German speakers who are eager to advance their careers in a dynamic and international environment. As a Customer Support Representative, you will deliver exceptional service to our German-speaking clients, helping them navigate products and resolve issues promptly. By joining our team, you gain the opportunity to work in a supportive workplace while enjoying the vibrant lifestyle Sofia has to offer.

### Key Responsibilities

-   Provide excellent customer support to German-speaking clients through various channels, including phone, email, and live chat.
-   Address inquiries related to products and services, ensuring clear and accurate communication.
-   Resolve customer issues efficiently and professionally.
-   Keep detailed records of customer interactions and transactions.
-   Collaborate with internal teams to improve service quality and customer satisfaction.
-   Stay updated on product knowledge and company policies to provide informed assistance.

## Requirements

-   Fluent in German (both written and spoken); proficiency in English is advantageous.
-   Experience in customer support or a related field is preferred.
-   Strong communication and problem-solving skills.
-   Willingness to relocate to Sofia with relocation assistance provided.
-   Ability to multitask and work efficiently in a fast-paced environment.
-   Familiarity with customer support software is a plus.
-   Positive attitude, adaptability, and eagerness to learn.

## Benefits

1.  Competitive Monthly Salary
2.  Relocation Package
3.  Fully Paid Training
4.  Health Insurance
5.  And Much More...