# German Customer Support - Porto - LIS6

**Company:** [Cross Border Talents](http://jobs.workable.com/companies/ksqQWUKydY1mnro5cYQC2Y.md)
**Location:** Porto, Portugal
**Workplace:** on site
**Employment type:** Contract
**Department:** BPO_LIS6

[Apply for this job](http://jobs.workable.com/view/7de6843a-a111-4868-8460-9c342ec2018a)

## Description

Customer Support representative.  
  
  
Answering customer questions and executing orders in the first contact around the entire Service Retail

Assist with phone banking ID and T-PIN & Postbank app setup.

Card blocking/unblocking/exchange Recording of phishing cases

Acceptance of payment transaction orders

Product information

Recording of complaints

If necessary, also sale of products/services (not at the moment).

## Requirements

Good linguistic expression in German (C1+);  
Conversational English skills (B1+);

Active listening;

Enjoy customer service;

Willingness to solve even difficult cases in the first contact;

Resistance to stress.

## Benefits

Competitive Salary

Investment in Training

Relocation Package

Meal allowance

Opportunity to grow your career

Big multinational company, with a friendly international team