# Norwegian Speaking Customer Happiness Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/7e681298-b506-4414-afd8-dfce8d1f8605)

## Description

Patrique Mercier Recruitment FR, a leading recruitment agency specializing in connecting talented individuals with outstanding opportunities in Greece, is excited to announce an opening for a Norwegian Speaking Customer Happiness Specialist. This role is vital in ensuring that our Norwegian-speaking customers receive unparalleled support and service, helping to foster a culture of customer satisfaction and loyalty.

  

### Responsibilities

-   Act as the primary contact for Norwegian-speaking customers, providing assistance through various channels such as phone, email, and live chat.
-   Enhance customer satisfaction by addressing inquiries efficiently and resolving any potential issues that arise.
-   Document customer interactions and feedback in our CRM system for accurate tracking and analysis.
-   Monitor and identify trends in customer feedback to suggest improvements to the customer experience.
-   Collaborate with other departments to implement effective solutions that prioritize customer happiness.
-   Stay abreast of product offerings and updates to provide knowledgeable support to customers.
-   Contribute to a positive team dynamic by sharing insights and participating in team initiatives focused on enhancing customer service.

## Requirements

-   Fluency in Norwegian and English, with excellent communication skills both written and verbal.
-   Experience in customer service or a related field is highly desirable.
-   Strong interpersonal skills, with the ability to connect and build relationships with customers.
-   Problem-solving mindset and a commitment to ensuring a positive customer experience.
-   Familiarity with CRM systems and customer support tools is an advantage.
-   Strong organizational skills and attention to detail in handling customer requests.
-   A passion for providing excellent customer service and enhancing customer happiness.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...