# German Speaking Customer Service Advisor - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/7e6d06c8-0c9e-4168-8de5-9bca56300423)

## Description

Mercier Consultancy MD is seeking a dedicated _German Speaking Customer Service Advisor_ to join our team in Greece. This exciting opportunity offers the chance to work in a beautiful Mediterranean country while delivering top-notch customer service to our German-speaking clients.

As a vital member of our customer service team, you will support customers by addressing their inquiries, resolving issues efficiently, and ensuring a positive experience every time. You will undergo thorough training to help you excel in your role and thrive in our dynamic work environment.

### Key Responsibilities:

-   Provide professional and courteous support to German-speaking customers via phone, email, and live chat.
-   Resolve customer questions and concerns promptly with accurate information and appropriate solutions.
-   Maintain detailed records of customer interactions to enhance service quality and follow-up.
-   Collaborate with colleagues to share best practices and continuously improve customer satisfaction.
-   Participate in training and development programs to expand your product knowledge and skills.

## Requirements

### Requirements:

-   Fluency in German (both written and spoken) is essential; English proficiency is a plus.
-   Previous experience in customer service is advantageous but not mandatory; enthusiasm and eagerness to learn are valued.
-   Excellent communication skills with a focus on empathy and problem-solving.
-   Willingness to relocate and work in Greece, embracing a new culture and lifestyle.
-   Ability to work independently and as part of a team in a fast-paced environment.
-   Comfortable using CRM software and digital communication tools.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  Fully Paid Training
4.  Health Insurance
5.  2 Extra Salaries Per Year
6.  And Much More...