# Manager - Operational Readiness

**Company:** [Qiddiya Investment Company](http://jobs.workable.com/companies/tk4V8ANoyWMw9Js529uotH.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site

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## Description

Qiddiya Investment Company is seeking an experienced Manager - Operational Readiness to ensure successful operational launches of our projects within the entertainment and leisure sector. This role is critical in coordinating cross-functional readiness activities, assessing operational capabilities, and driving process improvements to guarantee seamless project openings and optimal guest experiences.

### Key Responsibilities

-   Lead the development and execution of operational readiness plans, ensuring alignment with organizational goals and project timelines.
-   Collaborate with multidisciplinary teams to identify operational requirements and address gaps before project launch.
-   Conduct readiness assessments, risk analysis, and mitigation planning to ensure preparedness of all operational units.
-   Design and implement training programs to prepare staff for operational roles and service excellence.
-   Establish and monitor key performance indicators (KPIs) related to operational readiness and post-launch performance.
-   Drive continuous improvement by analyzing operational processes and recommending enhancements.
-   Champion guest-centric operational strategies to enhance visitor satisfaction.

## Requirements

· Bachelor’s degree in Business Administration, Operations Management, Hospitality, or related field.

· Minimum 5 years of experience in operational readiness, operations management, or related roles, preferably in entertainment or hospitality sectors.

· Strong project and stakeholder management skills with ability to lead cross-functional teams.

· Proven experience in risk identification and mitigation within operational contexts.

· Excellent communication, analytical, and problem-solving skills.

· Experience designing and delivering staff training programs.

· Ability to work in a fast-paced environment managing multiple priorities.

· Familiarity with Saudi Arabian business environment and culture is preferred.

## Benefits

Comprehensive benefits package