# Senior Deal Desk Specialist, Revenue Operations

**Company:** [Prezent AI](null/companies/cG4LyxV8urQugqdmut8Yqd.md)
**Location:** Remote
**Workplace:** remote
**Department:** Revenue Operations

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## Description

### About Prezent

**Our Mission** 

Prezent is on a mission to build the first end-to-end vertical AI solution for Life Sciences communications. Founded in 2021, we've grown into a 350+ person global team backed by leading investors including Greycroft, True Global venture, and Zoom Ventures. 

**Our Vision** 

We believe effective communication accelerates business impact. By automating design best practices and tailoring content to audience dynamics, Prezent empowers teams to craft clear, engaging, on-brand communications at scale. More than 150 Life Sciences companies trust us — including 45 of the top 50 biopharma — to drive better alignment, faster decisions, and stronger outcomes.

**Growth Trajectory** 

-   Recognized by Newsweek as one of **America's Greatest Startup Workplaces (2026)**
-   Recent Investment in October 2025 at a **$400M valuation**, funding expansion into geographic expansion and strategic acquisition program.
-   Strong **product-market fit** in a regulated, high-complexity vertical — with the capital and discipline to scale sustainably.

### Role Overview

Prezent is seeking a detail-oriented and analytical professional to join our Revenue Operations team, specializing in Order to Cash processes with a primary focus on general operations, field operations and/or financial operations. This role ensures the seamless execution of the end-to-end revenue cycle, from contract negotiation and order processing to invoicing, revenue recognition, and commissions. 

The ideal candidate has **4-7 years of expertise in Deal Desk, general operations, familiarity with revenue operations systems** (Salesforce, QuickBooks, and 3rd party supplier systems), a good understanding of financial math, and understanding of Order to Cash processes. Strong organizational skills, attention to detail, and the ability to manage multiple priorities are essential for success in this role. This position is pivotal in driving operational efficiency and enhancing customer satisfaction.

## Requirements

-   Review and validate customer contracts to ensure compliance with policies, legal standards, and revenue recognition guidelines.
-   Support the end-to-end Order to Cash process, including order entry, revenue recognition, and GTM payouts.
-   Monitor and maintain accurate records of contracts and transactions in revenue operations systems.
-   Identify and implement process improvements to enhance operational efficiency and reduce revenue cycle bottlenecks.
-   Cross functional team collaboration (Legal, InfoSec AR, Product) capabilities.
-   Support quarterly targets to ensure revenue is realized as cash, accurate revenue reporting, and forecasting.
-   Customer obsessed - address customer inquiries related to billing, contracts, or payment issues promptly and professionally.

### Must-Have Qualifications

-   4 to 7 years of experience in an operational capacity - revenue, financial, sales, Order To Cash / Deal Desk role.
-   Contracts Management: Strong and fluent in English
-   RevOps: Understanding of the order-to-cash pipeline.
-   Tools: Familiarity with Salesforce, QuickBooks, SAP Ariba, Tungsten, Coupa, Everstage and Candex
-   Education: Bachelor’s in Business, Finance, Tech, or equivalent.

## Benefits

-   **ESOPs:** You’ll be eligible for Employee Stock options. 
-   **Comprehensive Benefits:** Flexible, top-tier benefits package in line with India  market standards. 
-   **Remote Work Culture:** Fully remote with best-in-class collaboration tools (Salesforce, Gong, Apollo, etc.). 
-   **Professional Growth:** Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression.