# Hospitality Manager

**Company:** [Serenity Mental Health Centers](http://jobs.workable.com/companies/h3yGHYiFcHCJXrasgMwDWe.md)
**Location:** Frisco, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Clinic Staff

[Apply for this job](http://jobs.workable.com/view/7ed1ac97-61e8-4612-86ab-46018de9c6d5)

## Description

**Hospitality Manager** 

**Location:** Frisco, TX  
**Employment Type:** Full-Time   
**Compensation**: $90,000+ annually and bonus incentives 

**Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization.**   
We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person.  

 **About the Role** 

-   Own the daily operations of a high-volume mental health clinic 

-   Lead, coach, and hold teams accountable to performance and service standards 

-   Ensure every patient experience feels welcoming, efficient, and professional 

No healthcare experience required — **we provide comprehensive training.** 

**Key Responsibilities** 

-   Oversee day-to-day clinic operations, workflow, and patient flow 

-   Coach and develop staff to consistently meet KPIs and service expectations 

-   Monitor metrics related to scheduling efficiency, volume, and patient experience 

**Requirements (Must-Haves)** 

-   10+ years of leadership or operations experience in a high-volume environment of 30+ individuals 

-   Proven experience managing KPIs and having direct performance conversations 

-   Strong communication skills with both people and numbers 

**Nice-to-Haves** 

-   Experience in healthcare, behavioral health, hospitality, or service leadership 

-   Relationship-based sales or customer experience background 

-   Experience leading teams through growth or change 

**Pay & Benefits** 

-   $70-80k annually and bonus incentives 

-   90% employer-paid medical, dental, and vision benefits 

-   401(k) retirement plan 

-   10 PTO days (15 after first year) 

-   10 paid holidays 

**About Serenity Healthcare** 

Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options haven’t worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.