# French Customer Support | Restaurant Technology | Hybrid Athens | Start 2 . 11

**Company:** ProRekruter Recruitment
**Location:** Athens, Greece
**Workplace:** hybrid

[Apply for this job](https://jobs.workable.com/view/7f88ff17-366c-401f-9098-253d3216f4dc)

## Description

# French Customer Support | Restaurant Technology | Hybrid Athens | Start 2.11

1,050–1,155 gross/month + 2 extra salaries + meal allowance Greece, Athens Permanent, Full time Hybrid Opportunities in Greece

## Job Overview

Qualification French C1 | English B2 Hours / schedule Mon–Sun, 09:30–19:00 Start date(s) 2.11 Job category Language jobs, Business support

**French Customer Support Athens** — would you like to combine customer service,

### Location and schedule

-   **Possible start: 2.11**
-   **Office in Athens – Neos Kosmos**
-   **First 3 months fully onsite**
-   After the first 3 months: hybrid work model based on performance and professional conduct
-   **Schedule:** Monday–Sunday, rotational shifts between 09:30 and 19:00

### About the project

Join the customer support team of a **leading international restaurant technology platform**.  
You will support restaurant partners using digital reservation and guest-management solutions and help them resolve everyday product and technical questions.

### What you will do

-   **Support French-speaking customers via phone, email, live chat and WhatsApp**
-   Answer questions about the platform and its features
-   **Provide clear product guidance and basic technical support**
-   Resolve customer issues efficiently and professionally
-   Escalate complex technical and billing requests to the appropriate teams
-   Document customer interactions and follow internal service standards

### Salary & bonuses

-   **Base salary: 1,050 gross/month x14** — including two additional salary payments: one full salary at Christmas, half a salary at Easter and half a salary in summer
-   **Monthly performance bonus:** up to 10% of the base salary (up to 105 gross/month)
-   **Meal allowance:** 3 net per worked day (approx. 60 net/month) via Up Hellas Mastercard

**Average monthly gross package: 1,050–1,155 + 2 extra salaries + meal allowance.**

### What we offer

-   **Possible start: 2.11**
-   **Permanent full-time Greek employment contract**
-   **Paid training from the start**
-   First 3 months fully onsite in Athens – Neos Kosmos
-   **Hybrid work model after 3 months**, based on performance and professional conduct
-   Company-provided work equipment
-   **Private health insurance from day one**, including dental and eye care
-   Free gym and wellness activities
-   International environment with long-term career opportunities

### What we expect

-   **French at C1 level or higher**
-   **English at B2 level or higher**
-   Previous experience in customer service, hospitality or customer relations
-   **Good communication, active listening and problem-solving skills**
-   Comfort working with multiple systems and managing priorities
-   Good computer literacy and a customer-oriented approach
-   **EU citizenship or a valid residence permit with full rights to work in Greece**

### Ready for your next career move in Athens?

Interested in this French Customer Support Athens  
**Apply with your CV and join an international restaurant technology project!**  

### What happens after you apply?

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French Customer Support Athens French-speaking jobs Greece Restaurant technology jobs Athens Hospitality technology support Hybrid jobs Athens French customer service Greece Emplois francophones Athènes Service client Grèce Your details First Name Last Name Location (City) Your phone number Email CV (Max 10MB, PDF, JPGYour CV A few quick questions When is the earliest and most suitable date to start for Is your French at working proficiency level (at least C1)? Is your English at communicative level (at least B2Yes No This offer is related to our client Concentrix Greece. Do you agree to continue with your application? Yes What is your basis for working legally in Greece? EU citizen Valid residence permit with full work rights Other Is there anything else you would like us to know about your application? By applying for this offer, you agree to our and consent to the processing of your personal data and sharing it with the client offering this vacancy.